Your clients are about to
start shopping around.
Stay in their letterbox.
The CMA has changed the rules. From late 2026, every vet practice must publish prices and compete on a comparison website. The practices that communicate regularly with their clients will keep them. The ones that don't, won't.
What's working against your practice right now
You've built your client list over years. But a quiet client isn't a loyal client. The CMA changes mean pet owners will be actively encouraged to look elsewhere. Here's what's at stake.
Clients who haven't heard from you forget you exist
Most practices only contact clients when they call to book. Between appointments there's silence and that's where loyalty erodes, especially when a comparison website launches telling owners to shop around.
Retention riskVaccination and health check reminders go unsent
Your practice management system knows when every patient is due. But if that reminder isn't going out by post, many clients miss the appointment and some never rebook.
Missed revenueLapsed clients cost more to replace than to retain
A client you haven't seen in 18 months is nearly gone. A well-timed personal letter from a practice they already trust brings many of them back. Email won't do it. A letter will.
Win-back opportunityYou're printing and posting reminders in-house
If your receptionist is printing on a desktop printer, stuffing envelopes and buying stamps at the Post Office, you're paying over the odds and pulling your team away from the front desk.
Operational inefficiencyThe big chains have professional marketing. You don't.
CVS Group and Pets at Home invest heavily in client communication. Independent practices can compete but only by building the same habit of regular, professional contact.
Competitive pressureNew pet owners nearby don't know you're there
Someone moved into your postcode six months ago with a new puppy. They've registered elsewhere. A targeted postcard campaign to new movers puts your name in front of them first.
New client acquisitionEverything posted. Nothing for you to worry about.
You tell us who to write to and when. We handle the print, the data, the envelopes and the posting. Your practice name lands on doorsteps professionally, reliably, every time.
Reminder letters, printed and posted for you
Vaccination reminders, annual health checks, dental month letters we take your data, print, stuff and post. You don't touch a thing.
Targeted postcards to local pet owners
We can target by postcode, new movers and household type. A 500-postcard campaign within two miles of your practice is a straightforward job for us.
Same-day dispatch when it matters
Urgent run of letters? Seasonal campaign you've left late? We offer same-day dispatch from our facility near Liverpool. Your mail doesn't wait.
Postage at Royal Mail rates nothing added on top
We don't mark up postage. You pay exactly what Royal Mail charges, shown as a separate line on your quote. Most suppliers don't do this. We always do.
Data handled properly MPS, deceased, gone-away suppression
We clean your data before anything is posted. No wasted spend on bad addresses and no risk of sending to someone who shouldn't receive mail.
Get a quote for your practice in minutes.
Tell us roughly what you need reminders, postcards, a lapsed client letter and we'll come back with a clear, itemised quote. No obligation, no pushy follow-ups.
- Personalised with your practice name and branding
- Printed, folded, enveloped and posted
- Royal Mail postage at cost, shown separately
- Your data returned to you, cleaned
- No minimum contract order as you need
- Proof supplied before anything is printed
Every mailing a vet practice needs, handled.
From weekly reminder runs to one-off local campaigns, we print and post it all.
Vaccination reminders
Personalised letters to clients whose pets are due for boosters. We can send these weekly from your exported data.
Annual health check letters
Prompt clients to book a wellness appointment. Especially effective in spring and autumn.
Lapsed client reactivation
Target clients who haven't visited in 12–24 months with a warm personal letter from the practice team.
New mover campaigns
Target recently moved households within your catchment area. We supply the data you supply the offer.
Seasonal campaigns
Flea and tick season, dental month, senior pet health checks. A postcard by postcode keeps your name front of mind.
Practice newsletters
A quarterly folded newsletter keeps clients connected between appointments. We print and post the lot.
The CMA changes are coming. Your clients will be comparing you.
The Competition and Markets Authority ruled in March 2026 that vet practices must publish prices and be listed on a price comparison website. The practices already communicating with clients regularly will retain them. The ones that aren't will lose them to a competitor they never saw coming.
The practices that keep in touch will keep their clients.
A price comparison website doesn't know that your vet called on a Saturday to check on a poorly cat. A letter from you does. Regular personal communication is how independent practices compete with the big chains and always has been.
We help you build that communication into a routine. Not a once-a-year flurry a steady, reliable presence in your clients' letterboxes that keeps your practice front of mind.
Get a quote today →From your data to your clients' doorsteps
We've made this as simple as possible. You don't need a big team or a marketing budget. Just a list and a message.
Tell us what you need
Reminders, postcards, a lapsed client letter — let us know the format, quantity and who it's going to.
Sort the artwork
Use your own design, send us your branding and we'll lay it out, or ask us to design it from scratch. Your call.
We clean your data
MPS, deceased and gone-away suppression so every piece goes to the right person and nothing is wasted.
We print, stuff and post
Your mail is printed, folded, enveloped and handed to Royal Mail — often same-day if needed.
Clear invoice, no surprises
Print and Royal Mail postage shown as separate lines. No hidden fees. No markup. Ever.
Straightforward pricing no surprises
We quote every job individually, but here's an honest indication of what most vet practices spend. Postage is always shown separately at Royal Mail cost.
Reminder letters
- Personalised A4 letter in C5 envelope
- Your logo, wording and signature
- Data cleaned and suppressed
- Royal Mail postage shown separately
- PDF proof before print
- Same-week turnaround
Postcard campaigns
- A5 or A6 full-colour postcard
- Targeted by postcode or your client list
- Design support available if needed
- Postage shown separately, at cost
- Ideal for seasonal or new mover campaigns
- Same-day dispatch available
Weekly reminder runs
- Template and data held on file
- You send the export, we post it
- No re-briefing each time
- Consistent quality, every run
- Invoiced per run
- Cancel or pause any time
Your clients' loyalty starts
in their letterbox.
Get a clear, itemised quote for your practice. No obligation, no pushy follow-ups.
Get a quote →Your clients are about to
start shopping around.
Stay in their letterbox.
The CMA has changed the rules. From late 2026, every vet practice must publish prices and compete on a comparison website. The practices that communicate regularly with their clients will keep them. The ones that don't, won't.
What's working against your practice right now
You've built your client list over years. But a quiet client isn't a loyal client. The CMA changes mean pet owners will be actively encouraged to look elsewhere. Here's what's at stake.
Clients who haven't heard from you forget you exist
Most practices only contact clients when they call to book. Between appointments there's silence and that's where loyalty erodes, especially when a comparison website launches telling owners to shop around.
Retention riskVaccination and health check reminders go unsent
Your practice management system knows when every patient is due. But if that reminder isn't going out by post, many clients miss the appointment and some never rebook.
Missed revenueLapsed clients cost more to replace than to retain
A client you haven't seen in 18 months is nearly gone. A well-timed personal letter from a practice they already trust brings many of them back. Email won't do it. A letter will.
Win-back opportunityYou're printing and posting reminders in-house
If your receptionist is printing on a desktop printer, stuffing envelopes and buying stamps at the Post Office, you're paying over the odds and pulling your team away from the front desk.
Operational inefficiencyThe big chains have professional marketing. You don't.
CVS Group and Pets at Home invest heavily in client communication. Independent practices can compete but only by building the same habit of regular, professional contact.
Competitive pressureNew pet owners nearby don't know you're there
Someone moved into your postcode six months ago with a new puppy. They've registered elsewhere. A targeted postcard campaign to new movers puts your name in front of them first.
New client acquisitionEverything posted. Nothing for you to worry about.
You tell us who to write to and when. We handle the print, the data, the envelopes and the posting. Your practice name lands on doorsteps professionally, reliably, every time.
Reminder letters, printed and posted for you
Vaccination reminders, annual health checks, dental month letters we take your data, print, stuff and post. You don't touch a thing.
Targeted postcards to local pet owners
We can target by postcode, new movers and household type. A 500-postcard campaign within two miles of your practice is a straightforward job for us.
Same-day dispatch when it matters
Urgent run of letters? Seasonal campaign you've left late? We offer same-day dispatch from our facility near Liverpool. Your mail doesn't wait.
Postage at Royal Mail rates nothing added on top
We don't mark up postage. You pay exactly what Royal Mail charges, shown as a separate line on your quote. Most suppliers don't do this. We always do.
Data handled properly MPS, deceased, gone-away suppression
We clean your data before anything is posted. No wasted spend on bad addresses and no risk of sending to someone who shouldn't receive mail.
Get a quote for your practice in minutes.
Tell us roughly what you need reminders, postcards, a lapsed client letter and we'll come back with a clear, itemised quote. No obligation, no pushy follow-ups.
- Personalised with your practice name and branding
- Printed, folded, enveloped and posted
- Royal Mail postage at cost, shown separately
- Your data returned to you, cleaned
- No minimum contract order as you need
- Proof supplied before anything is printed
Every mailing a vet practice needs, handled.
From weekly reminder runs to one-off local campaigns, we print and post it all.
Vaccination reminders
Personalised letters to clients whose pets are due for boosters. We can send these weekly from your exported data.
Annual health check letters
Prompt clients to book a wellness appointment. Especially effective in spring and autumn.
Lapsed client reactivation
Target clients who haven't visited in 12–24 months with a warm personal letter from the practice team.
New mover campaigns
Target recently moved households within your catchment area. We supply the data you supply the offer.
Seasonal campaigns
Flea and tick season, dental month, senior pet health checks. A postcard by postcode keeps your name front of mind.
Practice newsletters
A quarterly folded newsletter keeps clients connected between appointments. We print and post the lot.
The CMA changes are coming. Your clients will be comparing you.
The Competition and Markets Authority ruled in March 2026 that vet practices must publish prices and be listed on a price comparison website. The practices already communicating with clients regularly will retain them. The ones that aren't will lose them to a competitor they never saw coming.
The practices that keep in touch will keep their clients.
A price comparison website doesn't know that your vet called on a Saturday to check on a poorly cat. A letter from you does. Regular personal communication is how independent practices compete with the big chains and always has been.
We help you build that communication into a routine. Not a once-a-year flurry a steady, reliable presence in your clients' letterboxes that keeps your practice front of mind.
Get a quote today →From your data to your clients' doorsteps
We've made this as simple as possible. You don't need a big team or a marketing budget. Just a list and a message.
Tell us what you need
Reminders, postcards, a lapsed client letter — let us know the format, quantity and who it's going to.
Sort the artwork
Use your own design, send us your branding and we'll lay it out, or ask us to design it from scratch. Your call.
We clean your data
MPS, deceased and gone-away suppression so every piece goes to the right person and nothing is wasted.
We print, stuff and post
Your mail is printed, folded, enveloped and handed to Royal Mail — often same-day if needed.
Clear invoice, no surprises
Print and Royal Mail postage shown as separate lines. No hidden fees. No markup. Ever.
Straightforward pricing no surprises
We quote every job individually, but here's an honest indication of what most vet practices spend. Postage is always shown separately at Royal Mail cost.
Reminder letters
- Personalised A4 letter in C5 envelope
- Your logo, wording and signature
- Data cleaned and suppressed
- Royal Mail postage shown separately
- PDF proof before print
- Same-week turnaround
Postcard campaigns
- A5 or A6 full-colour postcard
- Targeted by postcode or your client list
- Design support available if needed
- Postage shown separately, at cost
- Ideal for seasonal or new mover campaigns
- Same-day dispatch available
Weekly reminder runs
- Template and data held on file
- You send the export, we post it
- No re-briefing each time
- Consistent quality, every run
- Invoiced per run
- Cancel or pause any time
Your clients' loyalty starts
in their letterbox.
Get a clear, itemised quote for your practice. No obligation, no pushy follow-ups.
Get a quote →Your clients are about to
start shopping around.
Stay in their letterbox.
The CMA has changed the rules. From late 2026, every vet practice must publish prices and compete on a comparison website. The practices that communicate regularly with their clients will keep them. The ones that don't, won't.
What's working against your practice right now
You've built your client list over years. But a quiet client isn't a loyal client. The CMA changes mean pet owners will be actively encouraged to look elsewhere. Here's what's at stake.
Clients who haven't heard from you forget you exist
Most practices only contact clients when they call to book. Between appointments there's silence and that's where loyalty erodes, especially when a comparison website launches telling owners to shop around.
Retention riskVaccination and health check reminders go unsent
Your practice management system knows when every patient is due. But if that reminder isn't going out by post, many clients miss the appointment and some never rebook.
Missed revenueLapsed clients cost more to replace than to retain
A client you haven't seen in 18 months is nearly gone. A well-timed personal letter from a practice they already trust brings many of them back. Email won't do it. A letter will.
Win-back opportunityYou're printing and posting reminders in-house
If your receptionist is printing on a desktop printer, stuffing envelopes and buying stamps at the Post Office, you're paying over the odds and pulling your team away from the front desk.
Operational inefficiencyThe big chains have professional marketing. You don't.
CVS Group and Pets at Home invest heavily in client communication. Independent practices can compete but only by building the same habit of regular, professional contact.
Competitive pressureNew pet owners nearby don't know you're there
Someone moved into your postcode six months ago with a new puppy. They've registered elsewhere. A targeted postcard campaign to new movers puts your name in front of them first.
New client acquisitionEverything posted. Nothing for you to worry about.
You tell us who to write to and when. We handle the print, the data, the envelopes and the posting. Your practice name lands on doorsteps professionally, reliably, every time.
Reminder letters, printed and posted for you
Vaccination reminders, annual health checks, dental month letters we take your data, print, stuff and post. You don't touch a thing.
Targeted postcards to local pet owners
We can target by postcode, new movers and household type. A 500-postcard campaign within two miles of your practice is a straightforward job for us.
Same-day dispatch when it matters
Urgent run of letters? Seasonal campaign you've left late? We offer same-day dispatch from our facility near Liverpool. Your mail doesn't wait.
Postage at Royal Mail rates nothing added on top
We don't mark up postage. You pay exactly what Royal Mail charges, shown as a separate line on your quote. Most suppliers don't do this. We always do.
Data handled properly MPS, deceased, gone-away suppression
We clean your data before anything is posted. No wasted spend on bad addresses and no risk of sending to someone who shouldn't receive mail.
Get a quote for your practice in minutes.
Tell us roughly what you need reminders, postcards, a lapsed client letter and we'll come back with a clear, itemised quote. No obligation, no pushy follow-ups.
- Personalised with your practice name and branding
- Printed, folded, enveloped and posted
- Royal Mail postage at cost, shown separately
- Your data returned to you, cleaned
- No minimum contract order as you need
- Proof supplied before anything is printed
Every mailing a vet practice needs, handled.
From weekly reminder runs to one-off local campaigns, we print and post it all.
Vaccination reminders
Personalised letters to clients whose pets are due for boosters. We can send these weekly from your exported data.
Annual health check letters
Prompt clients to book a wellness appointment. Especially effective in spring and autumn.
Lapsed client reactivation
Target clients who haven't visited in 12–24 months with a warm personal letter from the practice team.
New mover campaigns
Target recently moved households within your catchment area. We supply the data you supply the offer.
Seasonal campaigns
Flea and tick season, dental month, senior pet health checks. A postcard by postcode keeps your name front of mind.
Practice newsletters
A quarterly folded newsletter keeps clients connected between appointments. We print and post the lot.
The CMA changes are coming. Your clients will be comparing you.
The Competition and Markets Authority ruled in March 2026 that vet practices must publish prices and be listed on a price comparison website. The practices already communicating with clients regularly will retain them. The ones that aren't will lose them to a competitor they never saw coming.
The practices that keep in touch will keep their clients.
A price comparison website doesn't know that your vet called on a Saturday to check on a poorly cat. A letter from you does. Regular personal communication is how independent practices compete with the big chains and always has been.
We help you build that communication into a routine. Not a once-a-year flurry a steady, reliable presence in your clients' letterboxes that keeps your practice front of mind.
Get a quote today →From your data to your clients' doorsteps
We've made this as simple as possible. You don't need a big team or a marketing budget. Just a list and a message.
Tell us what you need
Reminders, postcards, a lapsed client letter — let us know the format, quantity and who it's going to.
Sort the artwork
Use your own design, send us your branding and we'll lay it out, or ask us to design it from scratch. Your call.
We clean your data
MPS, deceased and gone-away suppression so every piece goes to the right person and nothing is wasted.
We print, stuff and post
Your mail is printed, folded, enveloped and handed to Royal Mail — often same-day if needed.
Clear invoice, no surprises
Print and Royal Mail postage shown as separate lines. No hidden fees. No markup. Ever.
Straightforward pricing no surprises
We quote every job individually, but here's an honest indication of what most vet practices spend. Postage is always shown separately at Royal Mail cost.
Reminder letters
- Personalised A4 letter in C5 envelope
- Your logo, wording and signature
- Data cleaned and suppressed
- Royal Mail postage shown separately
- PDF proof before print
- Same-week turnaround
Postcard campaigns
- A5 or A6 full-colour postcard
- Targeted by postcode or your client list
- Design support available if needed
- Postage shown separately, at cost
- Ideal for seasonal or new mover campaigns
- Same-day dispatch available
Weekly reminder runs
- Template and data held on file
- You send the export, we post it
- No re-briefing each time
- Consistent quality, every run
- Invoiced per run
- Cancel or pause any time
Your clients' loyalty starts
in their letterbox.
Get a clear, itemised quote for your practice. No obligation, no pushy follow-ups.
Get a quote →